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espocrm/application/Espo/Modules/Crm/Tools/MassEmail/UnsubscribeService.php
2026-01-19 17:46:06 +01:00

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<?php
/************************************************************************
* This file is part of EspoCRM.
*
* EspoCRM Open Source CRM application.
* Copyright (C) 2014-2025 EspoCRM, Inc.
* Website: https://www.espocrm.com
*
* This program is free software: you can redistribute it and/or modify
* it under the terms of the GNU Affero General Public License as published by
* the Free Software Foundation, either version 3 of the License, or
* (at your option) any later version.
*
* This program is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU Affero General Public License for more details.
*
* You should have received a copy of the GNU Affero General Public License
* along with this program. If not, see <https://www.gnu.org/licenses/>.
*
* The interactive user interfaces in modified source and object code versions
* of this program must display Appropriate Legal Notices, as required under
* Section 5 of the GNU Affero General Public License version 3.
*
* In accordance with Section 7(b) of the GNU Affero General Public License version 3,
* these Appropriate Legal Notices must retain the display of the "EspoCRM" word.
************************************************************************/
namespace Espo\Modules\Crm\Tools\MassEmail;
use Espo\Core\Exceptions\NotFound;
use Espo\Core\HookManager;
use Espo\Core\Name\Field;
use Espo\Core\ORM\EntityManager;
use Espo\Core\Utils\Hasher;
use Espo\Entities\EmailAddress;
use Espo\Modules\Crm\Entities\Campaign;
use Espo\Modules\Crm\Entities\CampaignLogRecord;
use Espo\Modules\Crm\Entities\EmailQueueItem;
use Espo\Modules\Crm\Entities\MassEmail;
use Espo\Modules\Crm\Entities\TargetList;
use Espo\Modules\Crm\Tools\Campaign\LogService;
use Espo\Modules\Crm\Tools\MassEmail\Util as MassEmailUtil;
use Espo\ORM\Collection;
use Espo\ORM\Entity;
use Espo\Repositories\EmailAddress as EmailAddressRepository;
class UnsubscribeService
{
public function __construct(
private EntityManager $entityManager,
private HookManager $hookManager,
private LogService $service,
private MassEmailUtil $util,
private Hasher $hasher,
) {}
/**
* @throws NotFound
*/
public function unsubscribe(string $queueItemId): void
{
[$queueItem, $campaign, $massEmail, $target] = $this->getRecords($queueItemId);
if ($massEmail->optOutEntirely()) {
$emailAddress = $target->get('emailAddress');
if ($emailAddress) {
$address = $this->getEmailAddressRepository()->getByAddress($emailAddress);
if ($address) {
$address->setOptedOut(true);
$this->entityManager->saveEntity($address);
}
}
}
$link = $this->util->getLinkByEntityType($target->getEntityType());
/** @var Collection<TargetList> $targetListList */
$targetListList = $this->entityManager
->getRDBRepository(MassEmail::ENTITY_TYPE)
->getRelation($massEmail, 'targetLists')
->find();
foreach ($targetListList as $targetList) {
$relation = $this->entityManager
->getRDBRepository(TargetList::ENTITY_TYPE)
->getRelation($targetList, $link);
if ($relation->getColumn($target, 'optedOut')) {
continue;
}
$relation->updateColumnsById($target->getId(), ['optedOut' => true]);
$hookData = [
'link' => $link,
'targetId' => $target->getId(),
'targetType' => $target->getEntityType(),
];
$this->hookManager->process(
TargetList::ENTITY_TYPE,
'afterOptOut',
$targetList,
[],
$hookData
);
}
$this->hookManager->process($target->getEntityType(), 'afterOptOut', $target);
if ($campaign) {
$this->service->logOptedOut($campaign->getId(), $queueItem, $target);
}
}
/**
* @throws NotFound
*/
public function subscribeAgain(string $queueItemId): void
{
[, $campaign, $massEmail, $target] = $this->getRecords($queueItemId);
if ($massEmail->optOutEntirely()) {
$emailAddress = $target->get('emailAddress');
if ($emailAddress) {
$ea = $this->getEmailAddressRepository()->getByAddress($emailAddress);
if ($ea) {
$ea->setOptedOut(false);
$this->entityManager->saveEntity($ea);
}
}
}
$link = $this->util->getLinkByEntityType($target->getEntityType());
/** @var Collection<TargetList> $targetListList */
$targetListList = $this->entityManager
->getRDBRepository(MassEmail::ENTITY_TYPE)
->getRelation($massEmail, 'targetLists')
->find();
foreach ($targetListList as $targetList) {
$relation = $this->entityManager
->getRDBRepository(TargetList::ENTITY_TYPE)
->getRelation($targetList, $link);
if (!$relation->getColumn($target, 'optedOut')) {
continue;
}
$relation->updateColumnsById($target->getId(), ['optedOut' => false]);
$hookData = [
'link' => $link,
'targetId' => $target->getId(),
'targetType' => $target->getEntityType(),
];
$this->hookManager
->process(TargetList::ENTITY_TYPE, 'afterCancelOptOut', $targetList, [], $hookData);
}
$this->hookManager->process($target->getEntityType(), 'afterCancelOptOut', $target);
if ($campaign) {
$logRecord = $this->entityManager
->getRDBRepository(CampaignLogRecord::ENTITY_TYPE)
->where([
'queueItemId' => $queueItemId,
'action' => CampaignLogRecord::ACTION_OPTED_OUT,
])
->order(Field::CREATED_AT, true)
->findOne();
if ($logRecord) {
$this->entityManager->removeEntity($logRecord);
}
}
}
/**
* @throws NotFound
*/
public function unsubscribeWithHash(string $emailAddress, string $hash): void
{
$address = $this->getEmailAddressWithHash($emailAddress, $hash);
if ($address->isOptedOut()) {
return;
}
$address->setOptedOut(true);
$this->entityManager->saveEntity($address);
$entityList = $this->getEmailAddressRepository()->getEntityListByAddressId($address->getId());
foreach ($entityList as $entity) {
$this->hookManager->process($entity->getEntityType(), 'afterOptOut', $entity);
}
}
/**
* @throws NotFound
*/
public function subscribeAgainWithHash(string $emailAddress, string $hash): void
{
$address = $this->getEmailAddressWithHash($emailAddress, $hash);
if (!$address->isOptedOut()) {
return;
}
$entityList = $this->getEmailAddressRepository()->getEntityListByAddressId($address->getId());
$address->setOptedOut(false);
$this->entityManager->saveEntity($address);
foreach ($entityList as $entity) {
$this->hookManager->process($entity->getEntityType(), 'afterCancelOptOut', $entity);
}
}
/**
* @throws NotFound
*/
public function isSubscribed(string $queueItemId): bool
{
[,, $massEmail, $target] = $this->getRecords($queueItemId);
if ($massEmail->optOutEntirely()) {
$emailAddress = $target->get(Field::EMAIL_ADDRESS);
if ($emailAddress) {
$address = $this->getEmailAddressRepository()->getByAddress($emailAddress);
if ($address && !$address->isOptedOut()) {
return true;
}
}
}
$link = $this->util->getLinkByEntityType($target->getEntityType());
foreach ($massEmail->getTargetLists() as $targetList) {
$relation = $this->entityManager->getRelation($targetList, $link);
if (!$relation->getColumn($target, 'optedOut')) {
return true;
}
}
return false;
}
/**
* @throws NotFound
*/
public function isSubscribedWithHash(string $emailAddress, string $hash): bool
{
$address = $this->getEmailAddressWithHash($emailAddress, $hash);
return !$address->isOptedOut();
}
private function getEmailAddressRepository(): EmailAddressRepository
{
/** @var EmailAddressRepository */
return $this->entityManager->getRepository(EmailAddress::ENTITY_TYPE);
}
/**
* @return array{EmailQueueItem, ?Campaign, MassEmail, Entity}
* @throws NotFound
*/
private function getRecords(string $queueItemId): array
{
$queueItem = $this->entityManager->getRDBRepositoryByClass(EmailQueueItem::class)->getById($queueItemId);
if (!$queueItem) {
throw new NotFound("No item.");
}
$massEmail = $queueItem->getMassEmail();
if (!$massEmail) {
throw new NotFound("Mass Email not found or not set.");
}
$campaign = $massEmail->getCampaign();
$targetType = $queueItem->getTargetType();
$targetId = $queueItem->getTargetId();
if ($campaign && $campaign->getType() === Campaign::TYPE_INFORMATIONAL_EMAIL) {
throw new NotFound("Campaign is informational.");
}
$target = $this->entityManager->getEntityById($targetType, $targetId);
if (!$target) {
throw new NotFound();
}
return [$queueItem, $campaign, $massEmail, $target];
}
/**
* @throws NotFound
*/
private function getEmailAddressWithHash(string $emailAddress, string $hash): EmailAddress
{
$hash2 = $this->hasher->hash($emailAddress);
if ($hash2 !== $hash) {
throw new NotFound();
}
$address = $this->getEmailAddressRepository()->getByAddress($emailAddress);
if (!$address) {
throw new NotFound();
}
return $address;
}
}