Initial commit: Motia III Backend Setup

- iii-config.yaml mit Production-Settings (CORS, all interfaces)
- Ticketing-System Steps (create, triage, escalate, notify, SLA monitoring)
- Python dependencies via uv
- Systemd services für Motia Engine und iii Console
- README mit Deployment-Info

steps/list_tickets_step.py

@@ -0,0 +1,24 @@
+"""List Tickets Step - returns all tickets from state."""
+
+from typing import Any
+
+from motia import ApiRequest, ApiResponse, FlowContext, http
+
+config = {
+    "name": "ListTickets",
+    "description": "Returns all tickets from state",
+    "flows": ["support-ticket-flow"],
+    "triggers": [
+        http("GET", "/tickets"),
+    ],
+    "enqueues": [],
+}
+
+
+async def handler(request: ApiRequest[Any], ctx: FlowContext[Any]) -> ApiResponse[Any]:
+    _ = request
+    tickets = await ctx.state.list("tickets")
+
+    ctx.logger.info("Listing tickets", {"count": len(tickets)})
+
+    return ApiResponse(status=200, body={"tickets": tickets, "count": len(tickets)})