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espocrm/application/Espo/Modules/Crm/Tools/Case/Service.php
2026-01-19 17:46:06 +01:00

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<?php
/************************************************************************
* This file is part of EspoCRM.
*
* EspoCRM Open Source CRM application.
* Copyright (C) 2014-2025 EspoCRM, Inc.
* Website: https://www.espocrm.com
*
* This program is free software: you can redistribute it and/or modify
* it under the terms of the GNU Affero General Public License as published by
* the Free Software Foundation, either version 3 of the License, or
* (at your option) any later version.
*
* This program is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU Affero General Public License for more details.
*
* You should have received a copy of the GNU Affero General Public License
* along with this program. If not, see <https://www.gnu.org/licenses/>.
*
* The interactive user interfaces in modified source and object code versions
* of this program must display Appropriate Legal Notices, as required under
* Section 5 of the GNU Affero General Public License version 3.
*
* In accordance with Section 7(b) of the GNU Affero General Public License version 3,
* these Appropriate Legal Notices must retain the display of the "EspoCRM" word.
************************************************************************/
namespace Espo\Modules\Crm\Tools\Case;
use Espo\Core\Acl;
use Espo\Core\Exceptions\BadRequest;
use Espo\Core\Exceptions\Forbidden;
use Espo\Core\Field\EmailAddress;
use Espo\Core\Record\ServiceContainer;
use Espo\Core\Select\SelectBuilderFactory;
use Espo\Core\Templates\Entities\Company;
use Espo\Core\Templates\Entities\Person;
use Espo\Core\Utils\Metadata;
use Espo\Modules\Crm\Entities\Account;
use Espo\Modules\Crm\Entities\Contact;
use Espo\Modules\Crm\Entities\CaseObj;
use Espo\Modules\Crm\Entities\Lead;
use Espo\ORM\Collection;
use Espo\ORM\EntityManager;
use Espo\ORM\Type\RelationType;
use Espo\Tools\Email\EmailAddressEntityPair;
use RuntimeException;
class Service
{
public function __construct(
private ServiceContainer $serviceContainer,
private Acl $acl,
private EntityManager $entityManager,
private SelectBuilderFactory $selectBuilderFactory,
private Metadata $metadata
) {}
/**
* @throws Forbidden
* @return EmailAddressEntityPair[]
*/
public function getEmailAddressList(string $id): array
{
/** @var CaseObj $entity */
$entity = $this->serviceContainer
->get(CaseObj::ENTITY_TYPE)
->getEntity($id);
$list = [];
if (
$this->acl->checkField(CaseObj::ENTITY_TYPE, 'contacts') &&
$this->acl->checkScope(Contact::ENTITY_TYPE)
) {
foreach ($this->getContactEmailAddressList($entity) as $item) {
$list[] = $item;
}
}
if (
$list === [] &&
$this->acl->checkField(CaseObj::ENTITY_TYPE, 'account') &&
$this->acl->checkScope(Account::ENTITY_TYPE)
) {
$item = $this->getAccountEmailAddress($entity, $list);
if ($item) {
$list[] = $item;
}
}
if (
$list === [] &&
$this->acl->checkField(CaseObj::ENTITY_TYPE, 'lead') &&
$this->acl->checkScope(Lead::ENTITY_TYPE)
) {
$item = $this->getLeadEmailAddress($entity, $list);
if ($item) {
$list[] = $item;
}
}
if ($list === []) {
$item = $this->findPersonEmailAddress($entity);
if ($item) {
$list[] = $item;
}
}
return $list;
}
/**
* @param EmailAddressEntityPair[] $dataList
*/
private function getAccountEmailAddress(CaseObj $entity, array $dataList): ?EmailAddressEntityPair
{
$account = $entity->getAccount();
if (!$account) {
return null;
}
$emailAddress = $account->getEmailAddress();
if (!$emailAddress) {
return null;
}
if (!$this->acl->checkEntity($account)) {
return null;
}
if (!$this->acl->checkField(Account::ENTITY_TYPE, 'emailAddress')) {
return null;
}
foreach ($dataList as $item) {
if ($item->getEmailAddress()->getAddress() === $emailAddress) {
return null;
}
}
return new EmailAddressEntityPair(EmailAddress::create($emailAddress), $account);
}
/**
* @param EmailAddressEntityPair[] $dataList
*/
private function getLeadEmailAddress(CaseObj $entity, array $dataList): ?EmailAddressEntityPair
{
$lead = $entity->getLead();
if (!$lead) {
return null;
}
$emailAddress = $lead->getEmailAddress();
if (!$emailAddress) {
return null;
}
if (!$this->acl->checkEntity($lead)) {
return null;
}
if (!$this->acl->checkField(Lead::ENTITY_TYPE, 'emailAddress')) {
return null;
}
foreach ($dataList as $item) {
if ($item->getEmailAddress()->getAddress() === $emailAddress) {
return null;
}
}
return new EmailAddressEntityPair(EmailAddress::create($emailAddress), $lead);
}
/**
* @return EmailAddressEntityPair[]
*/
private function getContactEmailAddressList(CaseObj $entity): array
{
$contactsLinkMultiple = $entity->getContacts();
$contactIdList = $contactsLinkMultiple->getIdList();
if (!count($contactIdList)) {
return [];
}
if (!$this->acl->checkField(Contact::ENTITY_TYPE, 'emailAddress')) {
return[];
}
$dataList = [];
$emailAddressList = [];
try {
$query = $this->selectBuilderFactory
->create()
->from(Contact::ENTITY_TYPE)
->withStrictAccessControl()
->buildQueryBuilder()
->select([
'id',
'emailAddress',
'name',
])
->where([
'id' => $contactIdList,
])
->build();
} catch (BadRequest|Forbidden $e) {
throw new RuntimeException($e->getMessage());
}
/** @var Collection<Contact> $contactCollection */
$contactCollection = $this->entityManager
->getRDBRepositoryByClass(Contact::class)
->clone($query)
->find();
foreach ($contactCollection as $contact) {
$emailAddress = $contact->getEmailAddress();
if (!$emailAddress) {
continue;
}
if (in_array($emailAddress, $emailAddressList)) {
continue;
}
$emailAddressList[] = $emailAddress;
$dataList[] = new EmailAddressEntityPair(EmailAddress::create($emailAddress), $contact);
}
$primaryContact = $entity->getContact();
if (!$primaryContact) {
return $dataList;
}
usort(
$dataList,
function (
EmailAddressEntityPair $o1,
EmailAddressEntityPair $o2
) use ($primaryContact) {
if ($o1->getEntity()->getId() === $primaryContact->getId()) {
return -1;
}
if ($o2->getEntity()->getId() === $primaryContact->getId()) {
return 1;
}
return 0;
}
);
return $dataList;
}
private function findPersonEmailAddress(CaseObj $entity): ?EmailAddressEntityPair
{
$relations = $this->entityManager
->getDefs()
->getEntity(CaseObj::ENTITY_TYPE)
->getRelationList();
foreach ($relations as $relation) {
if (
$relation->getType() !== RelationType::BELONGS_TO &&
$relation->getType() !== RelationType::HAS_ONE
) {
continue;
}
$foreignEntityType = $relation->getForeignEntityType();
if (
$this->metadata->get("scopes.$foreignEntityType.type") !== Person::TEMPLATE_TYPE &&
$this->metadata->get("scopes.$foreignEntityType.type") !== Company::TEMPLATE_TYPE
) {
continue;
}
$address = $this->getPersonEmailAddress($entity, $relation->getName());
if ($address) {
return $address;
}
}
return null;
}
private function getPersonEmailAddress(CaseObj $entity, string $link): ?EmailAddressEntityPair
{
$foreignEntity = $this->entityManager
->getRDBRepositoryByClass(CaseObj::class)
->getRelation($entity, $link)
->findOne();
if (!$foreignEntity) {
return null;
}
if (!$this->acl->checkEntityRead($foreignEntity)) {
return null;
}
if (!$this->acl->checkField($foreignEntity->getEntityType(), 'emailAddress')) {
return null;
}
/** @var ?string $address */
$address = $foreignEntity->get('emailAddress');
if (!$address) {
return null;
}
$emailAddress = EmailAddress::create($address);
return new EmailAddressEntityPair($emailAddress, $foreignEntity);
}
}