{ "fields": { "name": "Name", "number": "Number", "status": "Status", "account": "Account", "contact": "Contact", "contacts": "Contacts", "priority": "Priority", "type": "Type", "description": "Description", "inboundEmail": "Group Email Account", "lead": "Lead", "attachments": "Attachments", "originalEmail": "Original Email", "isInternal": "Hidden from Portal" }, "links": { "inboundEmail": "Group Email Account", "account": "Account", "contact": "Contact (Primary)", "Contacts": "Contacts", "meetings": "Meetings", "calls": "Calls", "tasks": "Tasks", "emails": "Emails", "articles": "Knowledge Base Articles", "lead": "Lead", "attachments": "Attachments" }, "options": { "status": { "New": "New", "Assigned": "Assigned", "Pending": "Pending", "Closed": "Closed", "Rejected": "Rejected", "Duplicate": "Duplicate" }, "priority" : { "Low": "Low", "Normal": "Normal", "High": "High", "Urgent": "Urgent" }, "type": { "Question": "Question", "Incident": "Incident", "Problem": "Problem" } }, "labels": { "Create Case": "Create Case", "Close": "Close", "Reject": "Reject", "Closed": "Closed", "Rejected": "Rejected" }, "presetFilters": { "open": "Open", "closed": "Closed" } }