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<?php
/************************************************************************
* This file is part of EspoCRM.
*
* EspoCRM Open Source CRM application.
* Copyright (C) 2014-2025 EspoCRM, Inc.
* Website: https://www.espocrm.com
*
* This program is free software: you can redistribute it and/or modify
* it under the terms of the GNU Affero General Public License as published by
* the Free Software Foundation, either version 3 of the License, or
* (at your option) any later version.
*
* This program is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU Affero General Public License for more details.
*
* You should have received a copy of the GNU Affero General Public License
* along with this program. If not, see <https://www.gnu.org/licenses/>.
*
* The interactive user interfaces in modified source and object code versions
* of this program must display Appropriate Legal Notices, as required under
* Section 5 of the GNU Affero General Public License version 3.
*
* In accordance with Section 7(b) of the GNU Affero General Public License version 3,
* these Appropriate Legal Notices must retain the display of the "EspoCRM" word.
************************************************************************/
namespace Espo\Tools\Email;
use Espo\Core\AclManager;
use Espo\Core\Exceptions\BadRequest;
use Espo\Core\Exceptions\Error\Body;
use Espo\Core\Exceptions\Forbidden;
use Espo\Core\Exceptions\NotFound;
use Espo\Core\Name\Field;
use Espo\Core\Select\SelectBuilderFactory;
use Espo\Core\Select\Where\Item as WhereItem;
use Espo\Core\Utils\Log;
use Espo\Core\WebSocket\Submission as WebSocketSubmission;
use Espo\Entities\Email;
use Espo\Entities\EmailFolder;
use Espo\Entities\GroupEmailFolder;
use Espo\Entities\Notification;
use Espo\Entities\Team;
use Espo\Entities\User;
use Espo\ORM\EntityManager;
use Espo\ORM\Name\Attribute;
use Espo\ORM\Query\Part\Condition;
use Espo\ORM\Query\Part\Expression;
use Espo\ORM\Query\SelectBuilder;
use Exception;
use RuntimeException;
class InboxService
{
public function __construct(
private User $user,
private EntityManager $entityManager,
private AclManager $aclManager,
private Log $log,
private SelectBuilderFactory $selectBuilderFactory,
private WebSocketSubmission $webSocketSubmission,
) {}
/**
* @param string[] $idList
*/
public function moveToFolderIdList(array $idList, ?string $folderId, ?string $userId = null): void
{
foreach ($idList as $id) {
try {
$this->moveToFolder($id, $folderId, $userId);
} catch (Exception) {}
}
}
/**
* @throws Forbidden
* @throws NotFound
*/
public function moveToFolder(string $id, ?string $folderId, ?string $userId = null): void
{
$userId = $userId ?? $this->user->getId();
if ($folderId === Folder::INBOX) {
$folderId = null;
}
$email = $this->getEmail($id);
$user = $this->getUser($userId);
if ($email->getGroupFolder()) {
$this->checkCurrentGroupFolder($email->getGroupFolder()->getId(), $user);
}
if ($folderId && str_starts_with($folderId, 'group:')) {
try {
$this->moveToGroupFolder($email, substr($folderId, 6), $user);
} catch (Exception $e) {
$this->log->debug("Could not move email to group folder. {message}", ['message' => $e->getMessage()]);
throw $e;
}
return;
}
if ($folderId === Folder::ARCHIVE) {
$this->moveToArchive($email, $user);
return;
}
if ($email->getGroupFolder()) {
if (!$this->aclManager->checkEntityEdit($user, $email)) {
throw Forbidden::createWithBody(
"Cannot move out from group folder. No edit access to email.",
Body::create()->withMessageTranslation('groupMoveOutNoEditAccess', 'Email')
);
}
$email
->setGroupFolder(null)
->setGroupStatusFolder(null);
$this->entityManager->saveEntity($email);
}
$update = $this->entityManager
->getQueryBuilder()
->update()
->in(Email::RELATIONSHIP_EMAIL_USER)
->set([
'folderId' => $folderId,
'inTrash' => false,
'inArchive' => false,
])
->where([
Attribute::DELETED => false,
'userId' => $userId,
'emailId' => $id,
])
->build();
$this->entityManager->getQueryExecutor()->execute($update);
}
/**
* @throws Forbidden
* @throws NotFound
*/
private function moveToGroupFolder(Email $email, string $folderId, User $user): void
{
$folder = $this->getGroupFolder($folderId);
if (!$this->aclManager->checkEntityRead($user, $folder)) {
throw new Forbidden("Cannot move to group folder. No access to folder.");
}
if (!$this->aclManager->checkEntityEdit($user, $email)) {
throw Forbidden::createWithBody(
"Cannot move to group folder. No edit access to email.",
Body::create()->withMessageTranslation('groupMoveToNoEditAccess', 'Email')
);
}
$email
->setGroupFolder($folder)
->setGroupStatusFolder(null);
$this->applyGroupFolder($email, $folder);
$this->entityManager->saveEntity($email);
$this->retrieveFromArchive($email, $user);
}
/**
* @param string[] $idList
*/
public function moveToTrashIdList(array $idList, ?string $userId = null): bool
{
foreach ($idList as $id) {
try {
$this->moveToTrash($id, $userId);
} catch (Exception) {}
}
return true;
}
/**
* @param string[] $idList
*/
public function retrieveFromTrashIdList(array $idList, ?string $userId = null): void
{
foreach ($idList as $id) {
try {
$this->retrieveFromTrash($id, $userId);
} catch (Exception) {}
}
}
/**
* @throws NotFound
* @throws Forbidden
*/
public function moveToTrash(string $id, ?string $userId = null): void
{
$userId = $userId ?? $this->user->getId();
$email = $this->getEmail($id);
$user = $this->getUser($userId);
if ($email->getGroupFolder()) {
$folder = $this->getGroupFolder($email->getGroupFolder()->getId());
if (!$this->aclManager->checkEntityRead($user, $folder)) {
throw Forbidden::createWithBody(
"Cannot move email from group folder to trash. No access to group folder.",
Body::create()->withMessageTranslation('groupFolderNoAccess', 'Email')
);
}
if (!$this->aclManager->checkEntityEdit($user, $email)) {
throw Forbidden::createWithBody(
"Cannot move email from group folder to trash.",
Body::create()->withMessageTranslation('groupMoveToTrashNoEditAccess', 'Email')
);
}
$email->setGroupStatusFolder(Email::GROUP_STATUS_FOLDER_TRASH);
$this->entityManager->saveEntity($email);
return;
}
$update = $this->entityManager
->getQueryBuilder()
->update()
->in(Email::RELATIONSHIP_EMAIL_USER)
->set(['inTrash' => true])
->where([
Attribute::DELETED => false,
'userId' => $userId,
'emailId' => $id,
])
->build();
$this->entityManager->getQueryExecutor()->execute($update);
$this->markNotificationAsRead($id, $userId);
}
/**
* @throws Forbidden
* @throws NotFound
*/
public function retrieveFromTrash(string $id, ?string $userId = null): void
{
$userId = $userId ?? $this->user->getId();
$email = $this->getEmail($id);
$user = $this->getUser($userId);
if ($email->getGroupFolder()) {
$folder = $this->getGroupFolder($email->getGroupFolder()->getId());
if (!$this->aclManager->checkEntityEdit($user, $email)) {
throw Forbidden::createWithBody(
"Cannot retrieve group folder email from trash. No edit to email.",
Body::create()->withMessageTranslation('notEditAccess', 'Email')
);
}
if (!$this->aclManager->checkEntityRead($user, $folder)) {
throw Forbidden::createWithBody(
"Cannot retrieve group folder email from trash. No access to group folder.",
Body::create()->withMessageTranslation('groupFolderNoAccess', 'Email')
);
}
$email->setGroupStatusFolder(null);
$this->entityManager->saveEntity($email);
return;
}
$update = $this->entityManager
->getQueryBuilder()
->update()
->in(Email::RELATIONSHIP_EMAIL_USER)
->set(['inTrash' => false])
->where([
Attribute::DELETED => false,
'userId' => $userId,
'emailId' => $id,
])
->build();
$this->entityManager->getQueryExecutor()->execute($update);
}
/**
* @param string[] $idList
*/
public function markAsReadIdList(array $idList, ?string $userId = null): void
{
foreach ($idList as $id) {
$this->markAsRead($id, $userId);
}
}
/**
* @param string[] $idList
*/
public function markAsNotReadIdList(array $idList, ?string $userId = null): void
{
foreach ($idList as $id) {
$this->markAsNotRead($id, $userId);
}
}
public function markAsRead(string $id, ?string $userId = null): void
{
$userId = $userId ?? $this->user->getId();
$update = $this->entityManager
->getQueryBuilder()
->update()
->in(Email::RELATIONSHIP_EMAIL_USER)
->set(['isRead' => true])
->where([
Attribute::DELETED => false,
'userId' => $userId,
'emailId' => $id,
])
->build();
$this->entityManager->getQueryExecutor()->execute($update);
$this->markNotificationAsRead($id, $userId);
}
public function markAsNotRead(string $id, ?string $userId = null): void
{
$userId = $userId ?? $this->user->getId();
$update = $this->entityManager
->getQueryBuilder()
->update()
->in(Email::RELATIONSHIP_EMAIL_USER)
->set(['isRead' => false])
->where([
Attribute::DELETED => false,
'userId' => $userId,
'emailId' => $id,
])
->build();
$this->entityManager->getQueryExecutor()->execute($update);
}
/**
* @param string[] $idList
*/
public function markAsImportantIdList(array $idList, ?string $userId = null): void
{
foreach ($idList as $id) {
$this->markAsImportant($id, $userId);
}
}
/**
* @param string[] $idList
*/
public function markAsNotImportantIdList(array $idList, ?string $userId = null): void
{
foreach ($idList as $id) {
$this->markAsNotImportant($id, $userId);
}
}
public function markAsImportant(string $id, ?string $userId = null): void
{
$userId = $userId ?? $this->user->getId();
$update = $this->entityManager
->getQueryBuilder()
->update()
->in(Email::RELATIONSHIP_EMAIL_USER)
->set(['isImportant' => true])
->where([
Attribute::DELETED => false,
'userId' => $userId,
'emailId' => $id,
])
->build();
$this->entityManager->getQueryExecutor()->execute($update);
}
public function markAsNotImportant(string $id, ?string $userId = null): void
{
$userId = $userId ?? $this->user->getId();
$update = $this->entityManager
->getQueryBuilder()
->update()
->in(Email::RELATIONSHIP_EMAIL_USER)
->set(['isImportant' => false])
->where([
Attribute::DELETED => false,
'userId' => $userId,
'emailId' => $id,
])
->build();
$this->entityManager->getQueryExecutor()->execute($update);
}
public function markAllAsRead(?string $userId = null): void
{
$userId = $userId ?? $this->user->getId();
$update = $this->entityManager
->getQueryBuilder()
->update()
->in(Email::RELATIONSHIP_EMAIL_USER)
->set(['isRead' => true])
->where([
Attribute::DELETED => false,
'userId' => $userId,
'isRead' => false,
])
->build();
$this->entityManager->getQueryExecutor()->execute($update);
$update = $this
->entityManager
->getQueryBuilder()
->update()
->in(Notification::ENTITY_TYPE)
->set(['read' => true])
->where([
Attribute::DELETED => false,
'userId' => $userId,
'relatedType' => Email::ENTITY_TYPE,
'read' => false,
'type' => Notification::TYPE_EMAIL_RECEIVED,
])
->build();
$this->entityManager->getQueryExecutor()->execute($update);
$this->submitNotificationWebSocket($userId);
}
public function markNotificationAsRead(string $id, string $userId): void
{
$notification = $this->entityManager
->getRDBRepositoryByClass(Notification::class)
->where([
'userId' => $userId,
'relatedType' => Email::ENTITY_TYPE,
'relatedId' => $id,
'read' => false,
'type' => Notification::TYPE_EMAIL_RECEIVED,
])
->findOne();
if (!$notification) {
return;
}
$notification->setRead();
$this->entityManager->saveEntity($notification);
$this->submitNotificationWebSocket($userId);
}
private function submitNotificationWebSocket(string $userId): void
{
$this->webSocketSubmission->submit('newNotification', $userId);
}
/**
* @return array<string, int>
*/
public function getFoldersNotReadCounts(): array
{
$data = [];
$selectBuilder = $this->selectBuilderFactory
->create()
->from(Email::ENTITY_TYPE)
->withAccessControlFilter();
$draftsSelectBuilder = clone $selectBuilder;
$selectBuilder->withWhere(
WhereItem::fromRaw([
'type' => 'isTrue',
'attribute' => 'isNotRead',
])
);
$folderIdList = [Folder::INBOX, Folder::DRAFTS];
$emailFolderList = $this->entityManager
->getRDBRepository(EmailFolder::ENTITY_TYPE)
->where([
'assignedUserId' => $this->user->getId(),
])
->find();
foreach ($emailFolderList as $folder) {
$folderIdList[] = $folder->getId();
}
$groupFolderList = $this->entityManager
->getRDBRepositoryByClass(GroupEmailFolder::class)
->distinct()
->leftJoin(Field::TEAMS)
->where(
$this->user->isAdmin() ?
['id!=' => null] :
['teams.id' => $this->user->getTeamIdList()]
)
->find();
foreach ($groupFolderList as $folder) {
$folderIdList[] = 'group:' . $folder->getId();
}
foreach ($folderIdList as $folderId) {
$itemSelectBuilder = clone $selectBuilder;
if ($folderId === Folder::DRAFTS) {
$itemSelectBuilder = clone $draftsSelectBuilder;
}
$itemSelectBuilder->withWhere(
WhereItem::fromRaw([
'type' => 'inFolder',
'attribute' => 'folderId',
'value' => $folderId,
])
);
try {
$data[$folderId] = $this->entityManager
->getRDBRepository(Email::ENTITY_TYPE)
->clone($itemSelectBuilder->build())
->count();
} catch (BadRequest|Forbidden $e) {
throw new RuntimeException($e->getMessage());
}
}
return $data;
}
/**
* @throws Forbidden
*/
public function moveToArchive(Email $email, User $user): void
{
if (!$this->aclManager->checkEntityRead($user, $email)) {
throw new Forbidden("No read access to email.");
}
if ($email->getGroupFolder()) {
if (!$this->aclManager->checkEntityEdit($user, $email)) {
throw Forbidden::createWithBody(
"Cannot move from group folder to Archive. No edit access to email.",
Body::create()->withMessageTranslation('groupMoveToArchiveNoEditAccess', 'Email')
);
}
$email->setGroupStatusFolder(Email::GROUP_STATUS_FOLDER_ARCHIVE);
$this->entityManager->saveEntity($email);
return;
}
$update = $this->entityManager
->getQueryBuilder()
->update()
->in(Email::RELATIONSHIP_EMAIL_USER)
->set([
'folderId' => null,
'inArchive' => true,
'inTrash' => false,
])
->where([
Attribute::DELETED => false,
'userId' => $user->getId(),
'emailId' => $email->getId(),
])
->build();
$this->entityManager->getQueryExecutor()->execute($update);
}
public function retrieveFromArchive(Email $email, User $user): void
{
$update = $this->entityManager
->getQueryBuilder()
->update()
->in(Email::RELATIONSHIP_EMAIL_USER)
->set([
'folderId' => null,
'inArchive' => false,
])
->where([
Attribute::DELETED => false,
'userId' => $user->getId(),
'emailId' => $email->getId(),
])
->build();
$this->entityManager->getQueryExecutor()->execute($update);
}
/**
* @throws Forbidden
*/
private function checkCurrentGroupFolder(string $folderId, User $user): void
{
$folder = $this->entityManager->getEntityById(GroupEmailFolder::ENTITY_TYPE, $folderId);
if ($folder && !$this->aclManager->checkEntityRead($user, $folder)) {
throw new Forbidden("No access to current group folder.");
}
}
/**
* @throws NotFound
*/
private function getUser(string $userId): User
{
$user = $userId === $this->user->getId() ?
$this->user :
$this->entityManager->getRDBRepositoryByClass(User::class)->getById($userId);
if (!$user) {
throw new NotFound("User not found.");
}
return $user;
}
/**
* @throws NotFound
*/
private function getEmail(string $id): Email
{
$email = $this->entityManager->getRDBRepositoryByClass(Email::class)->getById($id);
if (!$email) {
throw new NotFound();
}
return $email;
}
/**
* @throws NotFound
*/
private function getGroupFolder(string $folderId): GroupEmailFolder
{
$folder = $this->entityManager->getRDBRepositoryByClass(GroupEmailFolder::class)->getById($folderId);
if (!$folder) {
throw new NotFound("Group folder not found.");
}
return $folder;
}
private function applyGroupFolder(Email $email, GroupEmailFolder $folder): void
{
if (!$folder->getTeams()->getCount()) {
return;
}
foreach ($folder->getTeams()->getIdList() as $teamId) {
$email->addTeamId($teamId);
}
$users = $this->entityManager
->getRDBRepositoryByClass(User::class)
->select([Attribute::ID])
->where([
'type' => [User::TYPE_REGULAR, User::TYPE_ADMIN],
'isActive' => true,
])
->where(
Condition::in(
Expression::column(Attribute::ID),
SelectBuilder::create()
->from(Team::RELATIONSHIP_TEAM_USER)
->select('userId')
->where(['teamId' => $folder->getTeams()->getIdList()])
->build()
)
)
->find();
foreach ($users as $user) {
$email->addUserId($user->getId());
}
}
}