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application/Espo/Modules/Crm/Tools/Campaign/LogService.php
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application/Espo/Modules/Crm/Tools/Campaign/LogService.php
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<?php
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/************************************************************************
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* This file is part of EspoCRM.
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*
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* EspoCRM – Open Source CRM application.
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* Copyright (C) 2014-2025 EspoCRM, Inc.
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* Website: https://www.espocrm.com
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*
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* This program is free software: you can redistribute it and/or modify
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* it under the terms of the GNU Affero General Public License as published by
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* the Free Software Foundation, either version 3 of the License, or
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* (at your option) any later version.
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*
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* This program is distributed in the hope that it will be useful,
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* but WITHOUT ANY WARRANTY; without even the implied warranty of
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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* GNU Affero General Public License for more details.
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*
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* You should have received a copy of the GNU Affero General Public License
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* along with this program. If not, see <https://www.gnu.org/licenses/>.
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*
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* The interactive user interfaces in modified source and object code versions
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* of this program must display Appropriate Legal Notices, as required under
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* Section 5 of the GNU Affero General Public License version 3.
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*
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* In accordance with Section 7(b) of the GNU Affero General Public License version 3,
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* these Appropriate Legal Notices must retain the display of the "EspoCRM" word.
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************************************************************************/
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namespace Espo\Modules\Crm\Tools\Campaign;
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use Espo\Core\Field\DateTime;
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use Espo\Core\Utils\Config;
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use Espo\Entities\EmailTemplate;
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use Espo\Modules\Crm\Entities\CampaignLogRecord;
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use Espo\Modules\Crm\Entities\CampaignTrackingUrl;
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use Espo\Modules\Crm\Entities\EmailQueueItem as QueueItem;
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use Espo\Modules\Crm\Entities\Lead;
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use Espo\Modules\Crm\Entities\MassEmail;
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use Espo\ORM\Entity;
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use Espo\ORM\EntityManager;
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class LogService
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{
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private EntityManager $entityManager;
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private Config $config;
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public function __construct(
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EntityManager $entityManager,
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Config $config
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) {
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$this->entityManager = $entityManager;
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$this->config = $config;
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}
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public function logLeadCreated(string $campaignId, Lead $target): void
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{
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$actionDate = DateTime::createNow();
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$logRecord = $this->entityManager->getNewEntity(CampaignLogRecord::ENTITY_TYPE);
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$logRecord->set([
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'campaignId' => $campaignId,
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'actionDate' => $actionDate->toString(),
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'parentId' => $target->getId(),
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'parentType' => $target->getEntityType(),
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'action' => CampaignLogRecord::ACTION_LEAD_CREATED,
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]);
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$this->entityManager->saveEntity($logRecord);
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}
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public function logSent(string $campaignId, QueueItem $queueItem, ?Entity $emailOrEmailTemplate = null): void
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{
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$queueItemId = $queueItem->getId();
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$isTest = $queueItem->isTest();
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$actionDate = DateTime::createNow();
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$logRecord = $this->entityManager->getNewEntity(CampaignLogRecord::ENTITY_TYPE);
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$logRecord->set([
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'campaignId' => $campaignId,
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'actionDate' => $actionDate->toString(),
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'parentId' => $queueItem->getTargetId(),
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'parentType' => $queueItem->getTargetType(),
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'action' => CampaignLogRecord::ACTION_SENT,
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'stringData' => $queueItem->getEmailAddress(),
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'queueItemId' => $queueItemId,
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'isTest' => $isTest,
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]);
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if ($emailOrEmailTemplate) {
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$logRecord->set([
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'objectId' => $emailOrEmailTemplate->getId(),
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'objectType' => $emailOrEmailTemplate->getEntityType()
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]);
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}
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$this->entityManager->saveEntity($logRecord);
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}
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public function logBounced(string $campaignId, QueueItem $queueItem, bool $isHard = false): void
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{
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$queueItemId = $queueItem->getId();
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$isTest = $queueItem->isTest();
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$emailAddress = $queueItem->getEmailAddress();
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if (
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$this->entityManager
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->getRDBRepository(CampaignLogRecord::ENTITY_TYPE)
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->where([
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'queueItemId' => $queueItemId,
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'action' => CampaignLogRecord::ACTION_BOUNCED,
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'isTest' => $isTest,
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])
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->findOne()
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) {
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return;
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}
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$actionDate = DateTime::createNow();
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$logRecord = $this->entityManager->getNewEntity(CampaignLogRecord::ENTITY_TYPE);
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$logRecord->set([
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'campaignId' => $campaignId,
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'actionDate' => $actionDate->toString(),
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'parentId' => $queueItem->getTargetId(),
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'parentType' => $queueItem->getTargetType(),
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'action' => CampaignLogRecord::ACTION_BOUNCED,
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'stringData' => $emailAddress,
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'queueItemId' => $queueItemId,
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'isTest' => $isTest,
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]);
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$logRecord->set(
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'stringAdditionalData',
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$isHard ?
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CampaignLogRecord::BOUNCED_TYPE_HARD :
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CampaignLogRecord::BOUNCED_TYPE_SOFT
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);
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$this->entityManager->saveEntity($logRecord);
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}
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public function logOptedIn(
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string $campaignId,
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?QueueItem $queueItem,
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Entity $target,
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?string $emailAddress = null
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): void {
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if (
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$queueItem &&
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$this->entityManager
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->getRDBRepository(CampaignLogRecord::ENTITY_TYPE)
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->where([
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'queueItemId' => $queueItem->getId(),
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'action' => CampaignLogRecord::ACTION_OPTED_IN,
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'isTest' => $queueItem->isTest(),
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])
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->findOne()
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) {
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return;
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}
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$actionDate = DateTime::createNow();
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$emailAddress = $emailAddress ?? $target->get('emailAddress');
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if (!$emailAddress && $queueItem) {
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$emailAddress = $queueItem->getEmailAddress();
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}
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$queueItemId = null;
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$isTest = false;
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if ($queueItem) {
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$queueItemId = $queueItem->getId();
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$isTest = $queueItem->isTest();
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}
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$logRecord = $this->entityManager->getNewEntity(CampaignLogRecord::ENTITY_TYPE);
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$logRecord->set([
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'campaignId' => $campaignId,
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'actionDate' => $actionDate->toString(),
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'parentId' => $target->getId(),
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'parentType' => $target->getEntityType(),
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'action' => CampaignLogRecord::ACTION_OPTED_IN,
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'stringData' => $emailAddress,
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'queueItemId' => $queueItemId,
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'isTest' => $isTest,
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]);
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$this->entityManager->saveEntity($logRecord);
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}
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public function logOptedOut(
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string $campaignId,
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?QueueItem $queueItem,
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Entity $target,
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?string $emailAddress = null
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): void {
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if (
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$queueItem &&
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$this->entityManager
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->getRDBRepository(CampaignLogRecord::ENTITY_TYPE)
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->where([
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'queueItemId' => $queueItem->getId(),
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'action' => CampaignLogRecord::ACTION_OPTED_OUT,
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'isTest' => $queueItem->isTest(),
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])
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->findOne()
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) {
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return;
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}
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$actionDate = DateTime::createNow();
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$queueItemId = null;
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$isTest = false;
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if ($queueItem) {
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$queueItemId = $queueItem->getId();
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$isTest = $queueItem->isTest();
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}
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if (!$emailAddress && $queueItem) {
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$emailAddress = $queueItem->getEmailAddress();
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}
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$logRecord = $this->entityManager->getNewEntity(CampaignLogRecord::ENTITY_TYPE);
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$logRecord->set([
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'campaignId' => $campaignId,
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'actionDate' => $actionDate->toString(),
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'parentId' => $target->getId(),
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'parentType' => $target->getEntityType(),
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'action' => CampaignLogRecord::ACTION_OPTED_OUT,
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'stringData' => $emailAddress,
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'queueItemId' => $queueItemId,
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'isTest' => $isTest
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]);
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$this->entityManager->saveEntity($logRecord);
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}
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public function logOpened(string $campaignId, QueueItem $queueItem): void
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{
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$actionDate = DateTime::createNow();
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if (
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$this->entityManager
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->getRDBRepository(CampaignLogRecord::ENTITY_TYPE)
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->where([
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'queueItemId' => $queueItem->getId(),
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'action' => CampaignLogRecord::ACTION_OPENED,
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'isTest' => $queueItem->isTest(),
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])
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->findOne()
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) {
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return;
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}
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$massEmail = $queueItem->getMassEmail();
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if (!$massEmail) {
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return;
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}
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$logRecord = $this->entityManager->getNewEntity(CampaignLogRecord::ENTITY_TYPE);
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$logRecord->set([
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'campaignId' => $campaignId,
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'actionDate' => $actionDate->toString(),
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'parentId' => $queueItem->getTargetId(),
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'parentType' => $queueItem->getTargetType(),
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'action' => CampaignLogRecord::ACTION_OPENED,
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'objectId' => $massEmail->getEmailTemplateId(),
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'objectType' => EmailTemplate::ENTITY_TYPE,
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'queueItemId' => $queueItem->getId(),
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'isTest' => $queueItem->isTest(),
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]);
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$this->entityManager->saveEntity($logRecord);
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}
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public function logClicked(
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string $campaignId,
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QueueItem $queueItem,
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CampaignTrackingUrl $trackingUrl
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): void {
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$actionDate = DateTime::createNow();
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if ($this->config->get('massEmailOpenTracking')) {
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$this->logOpened($campaignId, $queueItem);
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}
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if (
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$this->entityManager
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->getRDBRepository(CampaignLogRecord::ENTITY_TYPE)
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->where([
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'queueItemId' => $queueItem->getId(),
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'action' => CampaignLogRecord::ACTION_CLICKED,
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'objectId' => $trackingUrl->getId(),
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'objectType' => $trackingUrl->getEntityType(),
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'isTest' => $queueItem->isTest(),
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])
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->findOne()
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) {
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return;
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}
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$logRecord = $this->entityManager->getNewEntity(CampaignLogRecord::ENTITY_TYPE);
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$logRecord->set([
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'campaignId' => $campaignId,
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'actionDate' => $actionDate->toString(),
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'parentId' => $queueItem->getTargetId(),
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'parentType' => $queueItem->getTargetType(),
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'action' => CampaignLogRecord::ACTION_CLICKED,
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'objectId' => $trackingUrl->getId(),
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'objectType' => $trackingUrl->getEntityType(),
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'queueItemId' => $queueItem->getId(),
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'isTest' => $queueItem->isTest(),
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]);
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$this->entityManager->saveEntity($logRecord);
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}
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}
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