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application/Espo/Modules/Crm/Classes/EmailNotificationHandlers/CaseObj.php

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+<?php
+/************************************************************************
+ * This file is part of EspoCRM.
+ *
+ * EspoCRM – Open Source CRM application.
+ * Copyright (C) 2014-2025 EspoCRM, Inc.
+ * Website: https://www.espocrm.com
+ *
+ * This program is free software: you can redistribute it and/or modify
+ * it under the terms of the GNU Affero General Public License as published by
+ * the Free Software Foundation, either version 3 of the License, or
+ * (at your option) any later version.
+ *
+ * This program is distributed in the hope that it will be useful,
+ * but WITHOUT ANY WARRANTY; without even the implied warranty of
+ * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+ * GNU Affero General Public License for more details.
+ *
+ * You should have received a copy of the GNU Affero General Public License
+ * along with this program. If not, see <https://www.gnu.org/licenses/>.
+ *
+ * The interactive user interfaces in modified source and object code versions
+ * of this program must display Appropriate Legal Notices, as required under
+ * Section 5 of the GNU Affero General Public License version 3.
+ *
+ * In accordance with Section 7(b) of the GNU Affero General Public License version 3,
+ * these Appropriate Legal Notices must retain the display of the "EspoCRM" word.
+ ************************************************************************/
+
+namespace Espo\Modules\Crm\Classes\EmailNotificationHandlers;
+
+use Espo\Core\Notification\EmailNotificationHandler;
+
+use Espo\Core\Mail\SenderParams;
+use Espo\Entities\InboundEmail;
+use Espo\ORM\Entity;
+use Espo\Entities\User;
+use Espo\Entities\Email;
+
+use Espo\ORM\EntityManager;
+
+class CaseObj implements EmailNotificationHandler
+{
+    /**
+     * @var array<string,\Espo\Entities\InboundEmail|null>
+     */
+    private $inboundEmailEntityHash = [];
+
+    private EntityManager $entityManager;
+
+    public function __construct(EntityManager $entityManager)
+    {
+        $this->entityManager = $entityManager;
+    }
+
+    public function prepareEmail(Email $email, Entity $entity, User $user): void {}
+
+    public function getSenderParams(Entity $entity, User $user): ?SenderParams
+    {
+        /** @var ?string $inboundEmailId */
+        $inboundEmailId = $entity->get('inboundEmailId');
+
+        if (!$inboundEmailId) {
+            return null;
+        }
+
+        if (!array_key_exists($inboundEmailId, $this->inboundEmailEntityHash)) {
+            $this->inboundEmailEntityHash[$inboundEmailId] =
+                $this->entityManager->getEntityById(InboundEmail::ENTITY_TYPE, $inboundEmailId);
+        }
+
+        $inboundEmail = $this->inboundEmailEntityHash[$inboundEmailId];
+
+        if (!$inboundEmail) {
+            return null;
+        }
+
+        $emailAddress = $inboundEmail->get('emailAddress');
+
+        if (!$emailAddress) {
+            return null;
+        }
+
+        return SenderParams::create()->withReplyToAddress($emailAddress);
+    }
+}