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application/Espo/Classes/AssignmentNotificators/Email.php
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application/Espo/Classes/AssignmentNotificators/Email.php
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<?php
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/************************************************************************
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* This file is part of EspoCRM.
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*
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* EspoCRM – Open Source CRM application.
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* Copyright (C) 2014-2025 EspoCRM, Inc.
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* Website: https://www.espocrm.com
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*
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* This program is free software: you can redistribute it and/or modify
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* it under the terms of the GNU Affero General Public License as published by
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* the Free Software Foundation, either version 3 of the License, or
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* (at your option) any later version.
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*
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* This program is distributed in the hope that it will be useful,
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* but WITHOUT ANY WARRANTY; without even the implied warranty of
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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* GNU Affero General Public License for more details.
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*
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* You should have received a copy of the GNU Affero General Public License
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* along with this program. If not, see <https://www.gnu.org/licenses/>.
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*
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* The interactive user interfaces in modified source and object code versions
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* of this program must display Appropriate Legal Notices, as required under
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* Section 5 of the GNU Affero General Public License version 3.
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*
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* In accordance with Section 7(b) of the GNU Affero General Public License version 3,
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* these Appropriate Legal Notices must retain the display of the "EspoCRM" word.
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************************************************************************/
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namespace Espo\Classes\AssignmentNotificators;
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use Espo\Core\Field\DateTime;
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use Espo\Core\Field\LinkParent;
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use Espo\Core\Name\Field;
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use Espo\Core\Notification\DefaultAssignmentNotificator;
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use Espo\Entities\EmailAddress;
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use Espo\Entities\EmailFolder;
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use Espo\Modules\Crm\Entities\Account;
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use Espo\Modules\Crm\Entities\Contact;
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use Espo\Modules\Crm\Entities\Lead;
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use Espo\ORM\Name\Attribute;
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use Espo\Tools\Stream\Service as StreamService;
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use Espo\Core\Notification\AssignmentNotificator;
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use Espo\Core\Notification\AssignmentNotificator\Params;
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use Espo\Core\Notification\UserEnabledChecker;
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use Espo\Core\AclManager;
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use Espo\ORM\EntityManager;
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use Espo\ORM\Entity;
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use Espo\Entities\User;
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use Espo\Entities\Notification;
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use Espo\Entities\Email as EmailEntity;
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use Espo\Repositories\Email as EmailRepository;
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use Espo\Repositories\EmailAddress as EmailAddressRepository;
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use Espo\Tools\Email\Util;
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/**
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* @implements AssignmentNotificator<EmailEntity>
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*/
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class Email implements AssignmentNotificator
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{
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private const DAYS_THRESHOLD = 2;
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public function __construct(
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private User $user,
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private EntityManager $entityManager,
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private UserEnabledChecker $userChecker,
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private AclManager $aclManager,
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private StreamService $streamService,
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private DefaultAssignmentNotificator $defaultAssignmentNotificator,
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) {}
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/**
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* @param EmailEntity $entity
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*/
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public function process(Entity $entity, Params $params): void
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{
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if (
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!in_array(
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$entity->getStatus(),
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[
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EmailEntity::STATUS_ARCHIVED,
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EmailEntity::STATUS_SENT,
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EmailEntity::STATUS_BEING_IMPORTED,
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]
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)
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) {
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return;
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}
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if (
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$entity->getStatus() !== EmailEntity::STATUS_BEING_IMPORTED &&
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!$this->streamService->checkIsEnabled(EmailEntity::ENTITY_TYPE)
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) {
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$this->defaultAssignmentNotificator->process(
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$entity,
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$params->withOption(DefaultAssignmentNotificator::OPTION_FORCE_ASSIGNED_USER, true)
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);
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}
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if ($params->getOption(EmailEntity::SAVE_OPTION_IS_JUST_SENT)) {
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$previousUserIdList = [];
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} else {
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$previousUserIdList = $entity->getFetched('usersIds');
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if (!is_array($previousUserIdList)) {
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$previousUserIdList = [];
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}
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}
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$dateSent = $entity->getDateSent();
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if (!$dateSent) {
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return;
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}
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if ($dateSent->diff(DateTime::createNow())->days > self::DAYS_THRESHOLD) {
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return;
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}
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$emailUserIdList = $entity->get('usersIds');
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if (!is_array($emailUserIdList)) {
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return;
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}
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$userIdList = [];
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foreach ($emailUserIdList as $userId) {
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if (
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!in_array($userId, $userIdList) &&
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!in_array($userId, $previousUserIdList) &&
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$userId !== $this->user->getId()
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) {
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$userIdList[] = $userId;
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}
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}
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$data = [
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'emailId' => $entity->getId(),
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'emailName' => $entity->getSubject(),
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];
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/** @var EmailRepository $emailRepository */
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$emailRepository = $this->entityManager->getRepository(EmailEntity::ENTITY_TYPE);
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/** @var EmailAddressRepository $emailAddressRepository */
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$emailAddressRepository = $this->entityManager->getRepository(EmailAddress::ENTITY_TYPE);
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if (!$entity->has('from')) {
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$emailRepository->loadFromField($entity);
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}
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if (!$entity->has('to')) {
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$emailRepository->loadToField($entity);
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}
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$person = null;
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$from = $entity->get('from');
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if ($from) {
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$person = $emailAddressRepository->getEntityByAddress($from, null, [
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User::ENTITY_TYPE,
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Contact::ENTITY_TYPE,
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Lead::ENTITY_TYPE,
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]);
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if ($person) {
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$data['personEntityType'] = $person->getEntityType();
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$data['personEntityName'] = $person->get(Field::NAME);
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$data['personEntityId'] = $person->getId();
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}
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}
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$userIdFrom = null;
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if ($person && $person->getEntityType() === User::ENTITY_TYPE) {
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$userIdFrom = $person->getId();
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}
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if (empty($data['personEntityId'])) {
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$data['fromString'] = Util::parseFromName($entity->getFromString() ?? '');
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if (empty($data['fromString']) && $from) {
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$data['fromString'] = $from;
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}
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}
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$parent = $entity->getParent();
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$account = $entity->getAccount();
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foreach ($userIdList as $userId) {
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if ($userIdFrom === $userId) {
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continue;
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}
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if (
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$entity->getUserColumnInTrash($userId) ||
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$entity->getUserColumnIsRead($userId) ||
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$entity->getUserSkipNotification($userId)
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) {
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continue;
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}
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if (!$this->userChecker->checkAssignment(EmailEntity::ENTITY_TYPE, $userId)) {
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continue;
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}
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if (
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$params->getOption(EmailEntity::SAVE_OPTION_IS_BEING_IMPORTED) ||
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$params->getOption(EmailEntity::SAVE_OPTION_IS_JUST_SENT)
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) {
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$folderId = $entity->getUserColumnFolderId($userId);
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if (
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$folderId &&
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$this->entityManager
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->getRDBRepositoryByClass(EmailFolder::class)
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->where([
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'id' => $folderId,
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'skipNotifications' => true,
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])
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->count()
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) {
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continue;
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}
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}
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$user = $this->entityManager->getRDBRepositoryByClass(User::class)->getById($userId);
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if (!$user) {
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continue;
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}
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if ($user->isPortal()) {
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continue;
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}
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if (!$this->aclManager->checkScope($user, EmailEntity::ENTITY_TYPE)) {
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continue;
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}
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$isArchivedOrBeingImported =
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$entity->getStatus() === EmailEntity::STATUS_ARCHIVED ||
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$params->getOption(EmailEntity::SAVE_OPTION_IS_BEING_IMPORTED);
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if (
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$isArchivedOrBeingImported &&
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$parent &&
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$this->streamService->checkIsFollowed($parent, $userId)
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) {
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continue;
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}
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if (
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$isArchivedOrBeingImported &&
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$account &&
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$this->streamService->checkIsFollowed($account, $userId)
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) {
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continue;
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}
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$existing = $this->entityManager
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->getRDBRepository(Notification::ENTITY_TYPE)
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->where([
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'type' => Notification::TYPE_EMAIL_RECEIVED,
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'userId' => $userId,
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'relatedId' => $entity->getId(),
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'relatedType' => EmailEntity::ENTITY_TYPE,
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])
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->select([Attribute::ID])
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->findOne();
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if ($existing) {
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continue;
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}
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$notification = $this->entityManager->getRDBRepositoryByClass(Notification::class)->getNew();
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$notification
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->setType(Notification::TYPE_EMAIL_RECEIVED)
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->setUserId($userId)
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->setData($data)
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->setRelated(LinkParent::createFromEntity($entity))
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->setActionId($params->getActionId());
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$this->entityManager->saveEntity($notification);
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}
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}
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}
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